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Ordering Online, Shipping, Methods of Payment, & Return policy
Please read this entire document before placing your order.
Online Retail Orders:
Our online shopping cart
system offers secure credit card processing, so you can rest assured
that your order is safe! We NEVER see your card info! Authorize.net processes these transactions securely!
To place an order, add items to your SHOPPING CART. Then press the link
VIEW SHOPPING CART. If you do not want to order some of the items,
simply remove them from your shopping cart. When finished, click CHECK
OUT. You will see an order summary page, continue by clicking "SUBMIT
THE ORDER" and Authorize.net will verify your credit card. Your order will not be
placed and your credit card will not be charged or processed if you do
not click "Submit Transaction"
Orders will be processed within 5 business days of your credit card transaction being approved.
Online Methods of Payment:
Bellydance T-Shirts accepts the following credit cards online:
Visa, MasterCard, American Express, Discover
All prices are in U.S. dollars. If you get an error while processing your card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists.
Please note that if you pay with an e-check or debit card you will be required to submit your drivers licence #. Your e-check wil not clear without this information.
Once the transaction is successful you will get a confirmation page stating this and you will be presented with the order number, please write down or print the confirmation page. This information will be e-mailed to the email address you provided as well.
Payment by Check is possible. The check will have to clear before goods will be mailed. Please contact Bellydance T-Shirts: Sharifwear@gmail.com for more information about paying by check.
Wholesale Orders:
Please call us at 1-718- 726-0526 or click here to email us regarding your wholesale order. DO NOT PLACE YOUR WHOLESALE ORDER ONLINE, because you will be charged retail prices!
For your convenience we accept Visa, MasterCard, PayPal, Checks & Money Orders. Please note that a 4% bank charge applies for credit card cards and paypal orders.
All prices are in U.S. dollars.
Custom Design:
For custom design orders click here or call us at 1-718- 726-0526 for further information regarding your custom order. We are delighted to serve you!
Once you select your design and email us your artwork it will take approximately 4 weeks to receive your sample t-shirt for your approval. Call us for ideas!
Once your sample is approved, production will begin. There is a 50% non- refundable deposit required to begin production. Completion time is approximately 4 to 6 weeks and payment of the remaining balance must be received 2 weeks prior to shipping; or your order cannot be shipped.
For your convenience we accept Visa, MasterCard, PayPal, Checks & Money Orders. Please note that a 4% bank charge applies for credit card cards and paypal orders.
Shipping and Handling:
US ground shipping on orders over $100 is free (This is for retail
orders only. It does not apply to wholesale orders)
Orders under $100 are shipped USPS priority mail or UPS ground. Please note UPS will NOT deliver to a P.O. box.
International Orders are shipped USPS Global Priority or Global Express depending on quantity.
Bellydance T-Shirts ships internationally and to all fifty United States and the
following U.S. territories; American Samoa, Guam, Marianas Islands,
Puerto Rico, and the U.S. Virgin Islands. Normal standard shipping
costs apply to orders to U.S. territories.
Orders
will be shipped within 7 to 10 business days, following credit card
authorization.
All standard deliveries are handled by United States Postal Service
Priority Mail and/or United Parcel Service (UPS).
United States Postal Service offers standard delivery Monday through
Saturday. If we have a question about your order, we will contact you
by phone or email. Likewise, if you have any questions or changes to
your order, please call us at 1-718-726-0526 any time or click here to
email
us .
Shipping & Handling for Overnight/Express Mail:
Please note orders placed after 12pm EST will be processed the
following business day. Orders placed throughout the weekend/holiday will be
processed the next business day. Overnight Express mail is available ONLY in the US for a $35 flat rate.
Shipping & Handling for Wholesale Orders:
Orders
shipped within the United States will be shipped UPS Ground.
International Orders will be shipped by USPS Global Express Mail Only.
Shipping is the customers' responsibility & the possibility of
using your Federal Express, UPS, DHL number exists for wholesale ONLY. Please contact us for
further information.
On
shipping regarding consignment accounts, the customer is responsible of
shipping both to & from the Bellydance T-Shirts offices in
Astoria, NY 11105; since Bellydance T-Shirts is entrusting the goods upfront.
Once your order is shipped you
will receive an email with a copy of your invoice and tracking
information. The customer is responsible for checking upon the status
of the order online at www.usps.com
and/or www.ups.com
Out of
Stock Items/Backorders:
Occasionally,
high demand causes us to run out of certain items. If we do not have an
item that you've ordered in stock, we will call you and inform you
within 48 hrs.
We automatically backorder any item not shipped complete on your order
unless you advise us to cancel a backorder item (s). Backorders not
shipped within 60 days are automatically cancelled.
U.S.A
backorders will be refunded by check only. Because of the secure
shopping povided, we are not allowed to view complete credit card info.
International backorders will be contacted within 48hrs via email.
Returning
or Exchanging Items by Mail:
There are no
cash or credit card refunds once an order is
submitted, only exchanges, so please, check your order carefully before
final submission.
All
clearance/closeout merchandise purchases are final sales!
If
you have ordered the wrong size or the wrong color, we will gladly
exchange it within 30 days. However, the customer is responsible for
all shipping costs to and from our offices. Please make an informed
choice about the shipping method selected before mailing any items. We
suggest using a delivery/signature confirmation on all packages so they
can be tracked and you are responsible for the package in transit back to Bellydance T-Shirts .
All claims for shortages, damaged, or incorrect merchandise must be
made within 7 days of receipt of merchandise.
If Bellydance T-Shirts ships the wrong item/ color/ size, we will
assume responsibility for all shipping costs.
We will not accept exchanges after 30 days from the shipping date due to health regulations; only
tagged, unwashed, or unworn may be returned to our shipping office
within 30 days.
This policy does not apply to custom made orders. No refunds or
exchanges for custom made orders.
If you have any questions or
need any further assistance, please call us at 1-718- 726-0526 or click
here to email
us .
Send
returns to:
Bellydance T-Shirts
co
Sharif
Productions
38-01 23rd Avenue
Suite 405
Astoria, NY 11105
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